• All information and insight is provided as a guide only and you are responsible for your own subsequent choices and actions.
• All consultations need to be booked and paid for in advance; appointments are only confirmed on receipt of payment.
• If something comes up and you are unable to make a confirmed appointment, please give me as much notice as possible and we’ll arrange a mutually convenient time. Rescheduling with less than 24 hours’ notice will incur a small re-booking fee but if the appointment is missed with no notice, the fee will be forfeited unless there are exceptional circumstances.
• In the event that I am unable to keep your scheduled appointment, (this would be very rare indeed,) I will let you know as soon as possible and rearrange the appointment or provide a full refund if you prefer.